In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), Jortilles S.L. informs you of its personal data processing policy.

Data controller

  • Identity: Jortilles S.L.
  • Tax ID (CIF): B67052987
  • Address: Pg Bellreguard, 12 – 08320 El Masnou, Barcelona
  • Email: info@jortilles.com

Data we collect

We collect data that you voluntarily provide through contact forms or by sending us an email:

  • Name and surname
  • Email address
  • Phone number (if provided)
  • Message content

We also collect browsing data through cookies (see our Cookie Policy).

Purpose of processing

  • Responding to enquiries and requests sent via the contact form or email.
  • Managing the commercial relationship with clients and potential clients.
  • Sending commercial communications about our services, if you have given your consent.
  • Analysing website usage through Google Analytics cookies (with your consent).

Legal basis for processing

  • Consent: for sending commercial communications and analytics cookies.
  • Legitimate interest: for responding to enquiries and managing the commercial relationship.
  • Contract performance: when there is a contractual relationship in force.

Data retention

We retain your data for as long as necessary for the purpose for which it was collected and in compliance with legal obligations. Contact enquiries are retained for a maximum of 3 years unless a contractual relationship has been established.

Data recipients

We do not transfer your personal data to third parties, except:

  • Google LLC (Google Analytics): analytics service subject to standard contractual clauses.
  • Hosting providers: for website technical maintenance.
  • Where legally required by competent authorities.

Your rights

You have the right to:

  • Access your personal data.
  • Rectify inaccurate data.
  • Erase your data (right to be forgotten).
  • Restrict processing.
  • Object to processing.
  • Data portability.
  • Withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise these rights, contact us at info@jortilles.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Security measures

Jortilles S.L. has implemented technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration, in accordance with current legislation.